Banyan Tree Management Trainee Program
SINGAPORE-Local resorts, spas and hotels operator Banyan Tree Holdings, today unveiled plans to implement SAP's ERP Human Capital Management tool in a bid to improve its human resource (HR) processes and talent development. Executives from Banyan Tree, which is listed on the Singapore Stock Exchange, said it will invest nearly US$1 million in the new deployment to support the company's expansion plans across that will stretch over four years. It currently operates over 20 resorts and hotels and over 60 spas, with a pool of some 10,000 employees. Its expansion plans include targets to increase its chain by another 40 hotels and double its headcount to 20,000, according to Ariel Vera, Banyan Tree's group managing director.
Banyan Tree Property Management
Vera was speaking with reporters during a signing ceremony here Thursday, to ink the agreement with and ObTech, a wholly-own subsidiary of Japan's NEC, engaged as the project's systems integrator. Deployment work began in September, with the first phase ready for rollout in six months' time across Banyan Tree's headquarters in Singapore, and the two Thai cities of Bangkok and Phuket, said Michael Lee, CIO for Banyan Tree. These three 'test sites' will involve 500 to 600 users and allow the company to establish a baseline for processes and resolve any teething system issues, before the deployment is extended to other Banyan Tree offices, Lee explained. The first phase of deployment will also allow the company to establish a high degree of standardization, and identify areas that need to be tweaked in order to address local requirements such as HR-related regulation, of offices in the various countries. This initial phase is expected to last two to three months.
One-stop HR shop The deployment will centralize all Banyan Tree's HR-related information such as employee profiles, employment lifecycle and training history, into a common database that can be readily accessible by its management team. Vera said the company currently has to request HR information from its various global offices, where each outfit maintains its own personnel database. This process of retrieving data is both time-consuming and inconvenient, he said. The SAP implementation, he added, will provide Banyan Tree with the tools to identify and chart the progress of every talent within the company.
Management Team; Claire Chiang See. And Chairperson of the Shirin Fozdar Program at the Singapore Management University. Banyan Tree Hotels & Resorts.
With all the information of employees readily available, managers will be able to craft training programs, nurture the employee's growth and appraise performances more efficiently, he said. The SAP deployment will also allow the company to easily identify capable employees and better develop their career with the company, Vera added.
Most importantly, the new system could help the company retain its corporate brand and culture worldwide. 'As a fast-expanding company, our worry is that we might slowly lose our identity,' he said. 'To build up a Banyan Tree culture in new operations, we can use the system to find suitable middle-management employees and assign them there to be our brand ambassadors and foster a strong identity.' According to Vera, the company's current attrition rate ranges between 15 and 20 percent, which he said was already below the hospitality's industry average rate of about 30 percent. With the expected improvements in HR processes and staff retention, he added that the new HR management system could potentially help lower the company's staff turnover figures. Asked if the company is targeting to achieve cost savings from the implementation, Vera said Banyan Tree is not expecting to see significant savings.
However, he noted, there are other non-monetary benefits such as higher employee satisfaction and productivity gains from streamlining internal HR processes. Related Topics.
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At Banyan Treatment Center, we stand as a leader in providing growth through recovery by having only the most qualified team behind the mission. Our highly experienced staff know exactly how to treat each and every client because several key members of the Banyan clinical team have gone through their own personal trials of addiction and recovery. The Banyan tree not only stands as a symbol for us, but it is a philosophy. You are able to grow through your recovery process with a strong community set in place from our team here at Banyan Treatment Center. Gloria’s vision for Banyan is simple: that the needs of our clients are being met.
By that, Gloria says she is personally invested in making sure that our clients receive both physical and emotional nourishment. Gloria makes it her personal goal to ensure that all clients have a valuable experience that serves to fortify their self-respect and self-assuredness because she believes everyone deserves to walk with his or her head held high.
Her experience with treatment and recovery comes from the personal experience unique to that of a loved one of an addict. Gloria has traversed the entire treatment and recovery process, which gives her insight into and compassion for what our clients are experiencing. Eric Oakes has been in the helping professions for over 25 years. He got his start working with children and adolescents in schools and therapeutic communities in New England, and has been drawn toward those battling addiction ever since. Along the way, Eric has worked throughout the Eastern United States. He has treated persons with severe and persistent mental illness, advocating from the community and in their homes.
He has worked with persons with developmental disabilities and women with young children as well. Eric has worked in addictions in the South Florida region for 15 years, successfully managing and directing several prominent treatment programs. In both public and privately funded settings, the theme throughout has been a commitment to serving those in need. Eric Oakes is a Licensed Clinical Social Worker with a Master in Social Work, is certified by the State of Florida, and has a Master in Business Administration in Health Care Management. Josh Katz brings Banyan over eleven years of experience working with hundreds of hospitals and treatment centers, where he helped thousands of people find the help they need. He studied Communications at Rider University and Health Care Administration at Palm Beach State College.
Prior to Banyan, Josh was instrumental in growing many unique and successful programs for many different needs of treatment throughout the treatment industry. Josh is a staple in the South Florida Recovery Community and has built his reputation nationwide by organizing hundreds of conferences and helping families around the country. Catherine Manley is the Executive Director at Banyan Treatment Pompano and Banyan Detox facilities. She earned her Master’s degree at Nova Southeastern University in Mental Health Counseling and is licensed in the State of Florida. Working in the field of substance abuse treatment, Catherine has led staff in multiple roles as Primary Therapist, Detox Supervisor, and Clinical Director. In addition to her experience in human services, Catherine received a Bachelor’s degree in Business Administration at Florida International University in 2003. She has a background in marketing, advertising and project management.
Banyan Tree Asset Management
Catherine brings a great balance of education, compassion, and business acumen to the Banyan family. The driving force behind her ambition is centered on helping individuals struggling with alcoholism and addiction.
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Joshua Gamaitoni was born and raised in Wilmington, Delaware. After his own personal struggles with addiction, Josh relocated to Florida to start his journey through recovery in 2011. Over the past six years, Josh has gained a well-rounded background in a variety of facets in the treatment industry including sober living management, admissions, community outreach and is currently working towards his certification as an interventionist. Joshua joined the Banyan Treatment Center family in 2017 with the title of National Director of Business Development.
His goal is to assist those suffering from this disease and their families in any way he can. Lauren was born and raised on Long Island in New York. She attended community college, as well as business school and majored in Business Administration. Lauren began her career in New York City in 1994 where she worked as a Financial Analyst for two of the largest NY Direct Marketing agencies for over 20 years. In 2013, Lauren relocated to Wellington, FL and pursued a career in the treatment industry. Since 2015, Lauren has been the Director of Finance at Banyan Treatment. Lauren works with the clients and their families to help create affordable payment plans for treatment.
She assists with cash or self pay clients and helps families navigate through the financial process to ensure they understand their payment options and what is best depending on their situation. After receiving a bachelor’s degree in psychology from Florida International University and two masters degrees in psychological counseling from Columbia University, Alexia became a Licensed Mental Health Counselor in the state of Florida. Throughout her career, Alexia has worked with a diverse population, treating individuals suffering from addiction, depressive disorders, anxiety disorders, eating disorders, trauma, and stage of life issues. Alexia has worked at some of South Florida’s most respected drug & alcohol treatment centers and has acquired a breadth of knowledge and experience working alongside leaders in the substance abuse community.
Alexia marries client-centered interventions, empowerment counseling, and cognitive-behavioral therapy to provide her clients with a well-rounded and comprehensive treatment approach. Anthony is an Ordained Minister (Non-Denominational) and published Christian Author, his Ministry experience includes Chaplain Community Liaison, Director of Ministries,Director of Community Outreach, and Biblical Counselor, He has a heart for those who suffer with mental illness, addictions and the broken in spirit. He has ministered to over 6,500 individuals suffering with addictions, mental health issues, the homeless, youths and inmates. He has been interviewed on numerous Faith & Recovery radio and internet shows. Anthony has successfully completed specialized training with the International Conference of Police Chaplains (ICPC) and The Ministry Training Institute. He is the Director of the Faith-Net Programs with the National Alliance of Mental Illness (NAMI).
In 2014, the National Association of Social Workers, Broward County awarded Anthony it's Public Citizen of the Year. In 2015, the National Alliance of Mental Illness, Broward Country awarded Anthony it's volunteer Recognition Award.
Corey was born and raised in New Orleans, Louisiana. After struggling with his own demons of addiction, he decided to make a change and come to South Florida for recovery and flourished into the man he was meant to be. Corey joined the Banyan Team in 2014 starting as Banyan’s original Director of Alumni Services and quickly moved his way up within the company from Outreach Coordinator, to today holding the title of Director of Business Development.
Corey plays a key role in our South Florida presence, but also travels nationwide to establish working relationships for Banyan Treatment Center and to let the nation know Banyan’s Mission. Dannielle was born and raised in New Jersey. She attended Montclair State University and majored in Family Services. Danielle’s career in the addiction treatment industry started at a women’s sober living facility before she joined the Banyan Family in July of 2015.
During her time at Banyan, she has worked her way up in the company starting as an Intake Coordinator, moving to the Director of Intake, now holding her current role as Director of Admissions. She loves being a part of giving clients the chance to get sober, be happy, and be successful. Her favorite part of her efforts however, is speaking to parents and supporting them through the process of getting their loved one the help they need.
Her goal as Director of Admissions is to make the admission process as stress-free as possible, while yielding support. She recognizes what a huge decision this is for the whole family unit.
She wants people to feel proud and secure in their decision with choosing Banyan to help their family combat the disease of addiction. David picked up the tools found in the 12 step fellowship and immediately dove head first into the recovery available here in South Florida, where he worked diligently with his sponsor and completed the 12 steps while obtaining employment. David first came to Banyan Treatment Center as a Behavioral Health Technician. After showing his dedication and firm work ethic, David was given the opportunity to take some training courses and becomes Banyan’s first Recovery Coach.
After excelling in coaching, David was then promoted again to Director of Alumni Services. As the Director of Alumni Services, David reaches out to clients and keeps in contact while bringing them back for weekly alumni meetings and monthly alumni events. Josh McPherson was born and raised in Frankfort, Kentucky. His own personal struggle with alcohol and drugs relocated him to South Florida in 2013. His new purpose after getting sober was geared entirely around helping others.
Josh started with Banyan in October 2014 as a Behavioral Health Technician. He has been blessed to grow within the company as the company grew itself. His growth landed him with his current title of Director of Operations for the Pompano Beach PHP and IOP.
One of his favorite parts about Banyan is that he is involved in training when facilities open out of state. He loves being a part of the new growth and goals. Josh is honored to be a part of the Banyan Family and eager to see where this journey continues to take him. Marla Sriskand graduated from Florida Atlantic University in 2002 with her Masters of Social Work degree. She is a Licensed Clinical Social Worker who proudly utilizes her clinical skills to promote change and save lives. Before working at Banyan Treatment Center, Marla worked with children and families in school-based programs for over 10 years. She has been a Certified Addiction Professional (CAP) since 2014 and specializes in addiction counseling.
Last year, Marla began another lifelong mission, which was to reduce the stigma surrounding addiction and to promote counseling in her country of origin, Sri Lanka. Marla also enjoys sharing motivational stories with her coworkers, in order to help them continue to feel empowered in their work and maintain workplace morale. Mary Lee has worked in the medical industry in Clinical, Operations and Compliance Management with her Degree in Nursing for over 30 years. Substance Abuse is very personal for her as many close family members have suffered with addiction. Her passion is to evaluate and assess the process of improving the delivery of services to safely help clients recover. Throughout her career she has worked in PA, NJ, CA and FL.
Currently in her role as QA/PI Director for Banyan she has been instrumental in expanding levels of care to Residential Detox, Intensive Inpatient, and Residential Level 1 clients. Born and raised in New York, Michele hails from a large family of 11 siblings. After graduating high school, she earned a Bachelor Degree in Education from Lesley University in Cambridge, Massachusetts. Pursuing a teaching career, Michele worked for several years with under-privileged children in the Bronx, NY.
It wasn’t long before her spark for business became apparent, and she was called into a very successful family business, who’s distribution spanned into several states. Meeting her husband of 40 years, during a family trip to Italy, she is now the proud mother of 4 children and 5 grandchildren. Fleeing the cold New York winters, Michele and her family moved to Florida in 1999. Never one to be idle, she applied to the Palm Beach County School District and was hired to teach at the Palm Beach Marine Institute, a school for young offenders. Moving to Broward County, searching for a position utilizing both her compassion for others and her sharp business acumen and administrative skills, has landed Michele at Banyan Treatment Center and Recovery, where she currently holds the title of Director of Human Resources. Richard Mayora is a Licensed Clinical Social Worker who has taught at The Institute for Addiction Studies and The Academy for Addiction Professionals. He has chaired Broward’s Recovery Month event several times and will act in this capacity for 2017.
Richard has been in private practice, served as the Clinical Coordinator at Community Healthcare/CenterOne, and was a clinician at Broward Health Medical Center’s psychiatric unit for many years. In 2014, Florida Atlantic University named him Supervisor of Year and mentoring students is his greatest passion. Ryan Steinberg MS works as the PHP Clinical Supervisor at Banyan Treatment Center, specializing in solution focused therapy, client-centered therapy, as well as disease concept and education about the Twelve Steps. Ryan has worked extensively with adult and adolescent client populations in Inpatient, Residential and Partial Hospitalization settings. He combines his clinical experience with his personal experience in recovery to provide the most effective treatment to his clients.
Ryan is also an advocate for the LGBTQ community and he has received advanced clinical training in sexuality/gender related issues. A South Florida native, he received his Master’s Degree in Mental Health Counseling from Nova Southeastern University. Sue Shoemaker was born and raised in Philadelphia, Pennsylvania. She has a passion for addiction recovery and has worked in the treatment industry for over five years.
Her goals of working in recovery are to maintain relationships in the community, and being a resource and educational asset to assist those struggling with substance abuse. Sue works as a community liaison and bridges the gap between the client and care.
She also works with many non-profit organizations that assist in providing Narcan to first responders in her local community. Sue is excited to be part of the Banyan Treatment Center team as our Director of Community Outreach in Pennsylvania. Originally from New Jersey, Alyssa relocated to South Florida in 2011 after experiencing her own struggles with addiction. Alyssa began working in the treatment field in 2012 and gained a wealth of knowledge in the recovery industry and digital marketing. She was a 2016 graduate from Palm Beach State College and has completed the Salesforce University for admins and developers.
Alyssa joined the Banyan Team in 2016, bringing her five plus years of experience. She has moved her way up at Banyan by transitioning her role from Quality Control Operator to the title she holds today which is Director of Digital Marketing and Technology.